Digital Services
All digital services including Mobile Recharges, DTH Top-ups, and Bill Payments are processed instantly. No refunds are permitted once the transaction status is marked as "Success" by the operator.
Failed Transactions
In cases where the amount is debited from your account but the service fails to process:
Refund Timeline
5-7 Business Days
*Refunds are automatically processed to the original payment source (Bank/UPI/Card).
Wallet Policy
Wallet top-ups are final and are intended for use within the SarvPay ecosystem. Wallet balances cannot be withdrawn to a bank account or transferred to other users.
Partner Service Return
If a product or service purchased through our Marketplace Partners (Amazon, Flipkart, etc.) is cancelled or returned on the merchant's platform:
Any associated (pending) SarvPay Coins or commissions for that specific transaction will be revoked immediately.